Having an accident or breakdown with your rental car during your trip can be stressful, especially in another country. But don’t worry — the most important thing is to stay calm and follow a few basic steps.
- Prioritize Your Safety
✔ Pull over in a safe place
✔ Turn on your hazard lights
✔ Check if anyone is injured
If there is an emergency, call 911 immediately.
- Contact the Rental Car Company
Reach out to your rental agency as soon as possible for assistance and guidance.
At Rioja Rent A Car, we help you with:
✔ Roadside assistance
✔ Tow truck coordination
✔ Support during the process
✔ Vehicle replacement (subject to availability)
- Keep These Documents Ready
- Driver’s license
- Rental agreement
- Passport
- Insurance information
It’s also recommended to take photos of the incident.
- What Does Insurance Cover?
Depending on the coverage selected, insurance may include:
✔ Vehicle damage
✔ Collision protection
✔ Third-party liability
✔ Roadside assistance
Important: some policies do not cover negligence, off-road driving, or driving under the influence of alcohol.
What If the Vehicle Breaks Down?
If you notice mechanical problems:
✔ Stop in a safe area
✔ Do not force the vehicle
✔ Contact the rental company immediately
Many situations can be solved quickly with roadside or phone assistance.
Travel Costa Rica with Confidence
While nobody wants to experience an accident or breakdown, knowing what to do can make all the difference.
With Rioja Rent A Car, you’ll always have support and assistance to continue your trip with peace of mind.
Enjoy Costa Rica safely and confidently.
